Reference

Open With Clear Account Terms

g502 Terms & Conditions set the account rules for India, including access to Roulette, Golden City, Football Strike, wallet use through UPI, Paytm, PhonePe and Google Pay, and…

India account rulesUPI wallet termsPaytm and PhonePe contextEligibility depends on local law
g502 Open With Clear Account Terms
CONTACT ROUTES

Check Contact Paths For Terms

Questions about the Terms & Conditions should come through the account channel linked to your profile, because our team needs to match the request with your registered email, mobile number, and wallet…

Account form Use the account form when your question involves a term that affects profile edits, login access, eligibility, or document checks. Include your registered mobile number so we can trace the correct account.
Live chat Open live chat from your account when a term affects an active session, such as a wallet hold, game round status, or pending withdrawal. The chat record stays linked to your profile.
Email request Email support when you need a written reply about a clause, cookie setting, account data request, or payment dispute. Attach clear screenshots and avoid sharing passwords or one-time passcodes.
ACCOUNT SAFETY

Browse How Terms Protect Your Account

Our Terms & Conditions explain how we handle account data, cookies, security checks, and retention because those rules affect your access to the lobby and wallet.

Data use

The terms describe the account data we use to run logins, wallet checks, game records, support replies, and fraud checks. We link those details to your profile only for account operations.

Cookie controls

Cookie clauses explain how session cookies keep you logged in, remember language choices, and help us detect repeated failed access attempts. You can clear cookies, but some account features may require a fresh login.

Security checks

The terms allow us to request identity checks when wallet activity, device changes, or withdrawal requests need confirmation. We do this before changing sensitive account details or releasing funds.

Record retention

Account, payment, chat, and game records are kept for the period needed to meet legal duties, resolve disputes, and maintain transaction history. Older records may be archived with restricted access.

Change requests

If your name, mobile number, email, or wallet detail needs correction, the terms require proof that the request comes from you. This helps prevent unauthorised changes to your account.

Local access

Access to the account and lobby depends on local law and is available where local law permits. The terms may require us to block or restrict access in some locations.

Discover Answers On Account Terms

These answers focus on the Terms & Conditions that apply when you join, use your wallet, enter a game, or request account changes. They do not replace the full terms, but they explain how common clauses work in everyday account use. If your issue involves a payment, device, document check, or local-law question, contact us from your account for a case-specific reply.

You accept the Terms & Conditions when you create an account, log in, use the lobby, deposit through UPI, Paytm or PhonePe, or continue after a term update is shown on your account.

Yes. Access depends on local law and is available where local law permits. We may restrict access if location checks, account checks, or legal requirements show that the account cannot be used.

Verification clauses let us confirm that the account, wallet, and withdrawal request belong to you. We may ask for documents when payment activity, device changes, or profile edits need additional checks.

The terms explain how deposits, failed payments, reversals, wallet holds, and withdrawal checks are handled for local payment options. Keep transaction references because support may need them during a dispute.

When terms change, we show the updated version through the site or account area. If you continue using the account after the change is displayed, the updated terms apply to future activity.

Yes, you can ask us to correct account data through the support path linked to your profile. We must verify ownership before changing names, contact details, wallet details, or login records.

Our support team handles clause questions first and may send complex payment, security, or legal matters for further internal checks. Use your account channel so the reply is tied to your profile.